Position : Digital Platform Manager

A. Background

Bangladesh Hi-tech Park Authority [BHTPA] aspires to develop a robust innovation and entrepreneurship ecosystem for a flourishing economy to keep pace with the dynamics induced by 4IR. The Digital Entrepreneurship and Innovation Ecosystem Development Project (DEIED) under BHTPA has launched two programs: one incubation program in 10 universities and one acceleration program to groom 1000 startups for growth in the next 2 years. [See: https://smartunibator.org/ and https://smartbdaccelerator.com/] 

For managing the program the Secretariat at NDE Infratech, is now hiring a full time Digital Platform Manager for onboarding all stakeholders of two above-mentioned programs into one platform. 

Job Description 

1. MIS/SaaS

1. Designing Deployment of MIS/SaaS including MS 365

2. Procurement and Deployment of MIS/SaaS including MS 365

3. Providing Training to all stakeholders for transferring to MIS/SaaS including MS 365 for program operation

4. Ensure upload and update of all relevant activity data into the MIS/SaaS

5. Providing regular training of the stakeholders for smooth operation of the Saas/MIS

2. Tech Enablement of Startups at SBA and Innovation teams as UIH

1. Building necessary partnership for providing techenablement support to startups at BHTPA and Innovation Teams at UIH

2. Needs Assessment of startups and innovation teams for allocating necessary tech resources

3. Monitoring and reporting on tech usage of startups and innovation teams to partners

3. Reporting

1. Identification metrics and designing reporting system for stakeholders mapped

2. Creating Dashboard of progress for designated users 

3. Training of the stakeholders for data input into the dashboards

4. Arrangement of data pulling and integration with data analytics tools for reporting and visualization

5. Website and System Upgrade for Meeting Requirements

4. Capturing the requirements for Saas/MIS upgrade and integration

1. Guiding the Web and MIS Manager for necessary integration and upgradation

5. Documentation

1. Development of  Documentation Templates for capturing all data systematically

2. Ensuring usage of templates for data capturing

6. Corporate Governance

1. Following the rules and regulations of the company

2. Contributing in the policies and improvement of corporate governance through proper channels

B. Requirements

1. Education:

Minimum Bachelor's degree in Marketing, Digital Media, Business Administration, or a related field.

Knowledge of automation of activities through platforms, web analytics tools, and customer relationship management systems.

Leadership and Management:

1. Strong leadership and management skills to oversee and guide a team of digital professionals.

2. Experience in setting digital management objectives, creating strategies, and managing budgets.

3. Proven ability to develop and implement digital platform management that aligns with business goals.

Technical Skills:

1. Proficiency in system architecture for meeting business objectives. 

2. Knowledge of HTML, CSS, and web development principles to effectively communicate with web development teams.

3. Familiarity with content management systems (CMS) and website optimization.

Analytical and Data-Driven Approach:

1. Strong analytical skills to interpret data, track performance, and make data-driven decisions.

2. Understanding of A/B testing, conversion rate optimization (CRO), and funnel analysis.

3. Ability to analyze trends, and behavior, of users

Communication and Collaboration:

1. Excellent verbal and written communication skills with the ability to articulate and present complex ideas.

2. Collaborative mindset to work closely with cross-functional teams, including marketing, design, development, and sales teams.

3. Experience in managing external vendors, agencies, and contractors.

Minimum 3 years of experience in digital platform management, preferably in progressively responsible roles.

Experience in planning and executing successful digital marketing campaigns across various channels.

Demonstrated track record of achieving or exceeding digital marketing objectives and KPIs.

Commitment to staying updated with the latest trends, technologies, and best practices in digital marketing.

Proactive attitude towards learning and adapting to emerging digital marketing strategies and tools.